Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Copyright
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All content appearing on this Web site is the property of:
HISHOPNOW
Copyright © 2009-2012 HISHOPNOW. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 HISHOPNOW. All rights reserved.
- Use Of Site
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This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. HISHOPNOW and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if HISHOPNOW believes that customer conduct violates applicable law or is harmful to the interests of HISHOPNOW and its subsidiaries.
- Privacy Policy
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HISHOPNOW use of personal information that you may submit to HISHOPNOW through this Web site is governed by the HISHOPNOW Privacy Policy.
- Shipping & Delivery
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HISHOPNOW ships merchandise to buyers by Registered airmail, DHL or EMS.
Registered airmail: Free Shipping, it takes 10-20 days.
EMS: 10-15 USD, it takes 4-9 days depend on your address.
DHL: 25-30 USD, it takes 3-6 days.
- Return Policy
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30 Days Money Back Warranty
(1)If you are not satisfied with our product because it doesn't work, you can send them back to us in 30 days after you receive it for refund, in this case, we don't refund the shipping fees.
(2)If the product works but you don't like it, you can send it back for refund, in this case we will charge 15% restock and handling fee and don't refund the shipping fees.
Three Months Exchange Warranty
If the product doesn't work, you can send them back to us in three month for exchange, buyers pay the shipping fees for sending back to us, and we pay the shipping fees for resending them to buyers.
One Year Manufacture Warranty
Within 1 year, buyers can send them back for free repair, in this case, buyers pay all the shipping fees in both sides. Which mean you should pay us the shipping fees for us to send them back to you. If buyer break the items and some components need to be changed, we will charge for the original value of that components( For example,the screen of cell phone cost $20 to $30, the motherboard for cell phone costs $15 to $25).
Return Fees
No matter for any reason, buyers should pay the shipping fees to return the unsatisfied goods and No matter for exchange or refund, buyers should send our products back first. After we receive the returned item(s), we will process the refund or exchange immediately.
Return Notice
(1)Please write a note with your order number or Paypal payment number so that we can find the order details. Thanks.
(2)If buyer send defective items which are purchased from other sellers, we refused to do any after sales service and will charge handling fee and shipping fee in order to send these items back to you.
How to return?
If you want return the product,you need to connect us for the return instruction, because we need to make sure of the problem before return.
If we accept you return the items,please DO write a note in English with your order number or payment ID so that we can find the order details.
Thanks.
- Store Hours
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Customer service is available as defined on the Contact Us page of this Web site.